Code of Conduct

Smilla Foods being an international food trading company aim to promote ethical behavior, integrity, and transparency in all business operations.

1. Compliance with Laws and Regulations

Smilla Food is committed to comply with all relevant laws and regulations governing food trading in the countries where it operates. This includes regulations related to food safety, import/export, labeling, and packaging.

2. Ethical Business Practices:

Smilla Food is dedicated to conduct business with honesty, integrity, and fairness. We prohibit unethical practices such as bribery, corruption, and conflicts of interest.

3. Food Safety and Quality

Smilla Food is committed to ensuring the safety and quality of the food products it trades. This includes adherence to food safety standards, proper handling, and storage of food products, and providing accurate and transparent information about the products being traded.

4. Respect for Human Rights

Smilla Food respect and believe in human rights and labor standards. This includes prohibiting child labor, forced labor, and discrimination, as well as ensuring fair wages and safe working conditions for all employees and workers throughout our organization and the supply chain.

5. Environmental Sustainability

Smilla Food is committed to minimize its environmental impact and promoting sustainability. This includes measures to reduce waste, conserve resources, and  minimize the carbon footprint of our operation and supply chain.

6. Fair and Ethical Sourcing

Smilla Food is committed to source products from suppliers who adhere and enhance ethical and sustainable practices. This includes considerations for animal welfare, fair trade principles, and responsible sourcing of raw materials.

7. Transparency and Accountability

Smilla Food believe in the importance of transparency and accountability in all business dealings. This includes maintaining accurate records and being accountable for the company’s actions and decisions.

8. Conflicts of Interest

Smilla Food is constantly trying to identify and manage potential conflicts of interest among employees and stakeholders. This includes avoiding situations where personal interests may conflict with the company’s best interests.

9. Data Privacy and Security

Smilla Food protect the privacy and security of sensitive data, including customer information, supplier details, and proprietary business data. This includes compliance with relevant data protection laws.

10. Reporting and Whistleblower Protection

Smilla Food has established a channel for reporting any violations of the code and protecting whistleblowers from retaliation. Employees should feel empowered to report any concerns about unethical behavior or non-compliance without fear of reprisal.